Phone Orders

A portion of your customers will still feel the need to call and talk to a human being before they place their order.  With CommerceCM there are no more lost orders or pieces of paper floating around the office putting you at risk of PCI security requirements.

CommerceCM gives your team an easy to use interface to

• look up or create customer records,
• place orders
• securely process transactions

All order data is captured in the same systems as your online shoppers so you can leverage your eCommerce infrastructure for picking, packing and shipping your phone orders.

With an integrated platform you and your shoppers both benefit from a single customer profile and order history.