Training & Support

Managing an eCommerce site with CommerceCM is easy but everyone needs a little help getting started.  Not only do you have 24/7 access to online help material but you also have:

• ONE-ON-ONE TRAINING from our professional eCommerce support team.  They know the unique aspects of your site, your products, and your operations.
• TOLL-FREE SUPPORT from real human beings.  You can actually call and ask for them by name!

Support and training is a two way street. We learn as much as our customers each time the phone rings.  Our team keeps up with current eCommerce trends and talks to dozens of merchants every day.  They listen to what merchants are interested in and what they need CommerceCM to do. Support tells the developers what we have done well, and where we missed the mark so we that we can make it better and easier to use.  We know that when you call, you are helping us make a better product. 

Our team is here to help you understand not just how to use CommerceCM but how to use it effectively to grow your business.  Your success is important to us.  We know that the more successful you are, the more successful we are.