CBM Canada has a large site that is a key component in their fundraising strategy and helps them raise significant donations through a number of channels.

Tribute & Memorial Gifts: Let the donor select and send an eCard to their loved ones

Symbolic Giving: Their Give Joy catalog is the centerpiece of their annual fundraising campaign

Symbolic Giving: (cont'd) Donors can select items, send ecards to loved ones, or print and mail cards. CBM can create cross sales, embed videos, and track progress towards fundraising goals.

Referrer Tracking: CBM promotes their online fundraising through a wide range of channels. Referrer tracking helps them track what is most effective

Ad Management & Tracking: Ads used on the site can be managed and tracked so CBM knows what is motivating their donors.

Kidsbooks, the largest independent children’s bookstore in Canada, needed an eCommerce solution that would allow them to differentiate themselves from traditional full line bookstores, easily manage over 100,000 titles, and keep the personal attention and product knowledge that has made them a Vancouver institution for over 25 years.

The first step was to integrate CommerceCM with their POS system so the catalog was limited to titles that they carry. Their POS also included store specific categorizations of titles.

Next, CommerceCM retrieves XML bibliographic data and cover images from a third party data provider for all of the titles in the database.

CommerceCM receives nightly updates of new titles and inventory from all three stores. CommerceCM then checks publisher availability for all of the titles to determine if the books that are not on hand are still available and how long it will take to fill an order.

Books are sorted automatically based on industry and store classifications. Kidsbooks can also use the CommerceCM manager to create topic and seasonal lists of staff favourites.